Help Center

Everything you need to know to get the most out of Rippelle.

🔐 First Login & Account Setup

After purchasing a plan (via vendor or by paying Rippelle Resident in-world), you will receive an access key that looks like: RIP-XXXX-XXXX-XXXX-XXXX

  1. Go to rippelle.com
  2. Click "First time? Activate account"
  3. Enter your Second Life avatar name (exactly as it appears in-world)
  4. Enter your access key
  5. Create a password (minimum 8 characters)
  6. You're in! Welcome to your dashboard.
💡 Your access key works once only. After setting your password, use your avatar name + password to log in.

🏠 Dashboard Overview

Your dashboard is your control center. It has three main tabs:

  • Dashboard — Your brand settings, connected platforms, post history, and sub-accounts.
  • Schedule (Pro & Pro+) — Create, schedule, and manage custom posts.
  • Wallet — Your balance, subscription, auto-renew settings, brands, and transaction history.

🎨 Setting Up Your Brand

Your brand identity is used to format all your posts across platforms.

What to configure:

  • Brand name — Your shop or business name
  • Tagline — A short description (e.g. "French-style furniture for Second Life")
  • Logo URL — A direct link to your logo image (hosted on Flickr, your blog, etc.)
  • Website URL — Your blog or marketplace link
  • Brand color — Used for auto-generated images (see Smart Image Handling)
💡 You can update your brand info at any time from the Dashboard tab. Changes apply to future posts immediately.

⏸️ Pause & Activate Posting

New accounts start with posting paused. This gives you time to set up your brand, connect your sources and destinations, and make sure everything is right before going live.

  • Click ▶️ Activate in your dashboard header when you're ready to start posting.
  • Click ⏸ Pause anytime to stop all automatic and scheduled posting.
⚠️ While paused, no content will be posted — not even scheduled posts. They will wait until you activate again.

📷 Content Sources

Sources are where Rippelle pulls your content from. When you publish a new photo or blog post, Rippelle detects it automatically and distributes it to your connected platforms.

You configure your source from the Brand Configuration card on your Dashboard.

Flickr

Rippelle monitors your Flickr photostream for new uploads.

  1. In Brand Configuration, select Flickr as your source.
  2. Enter your Flickr User ID (looks like: 12345678@N00).
  3. Save. Rippelle will now check your photostream for new photos.
💡 To find your Flickr User ID, go to idGettr and paste your Flickr profile URL.

Getting your Flickr API Key

Rippelle needs a Flickr API key to read your photostream. Each user must create their own — it's free and takes just a minute.

  1. Go to Flickr App Garden — Apply for a key.
  2. Sign in with your Flickr account if needed.
  3. Choose "Apply for a Non-Commercial Key".
  4. Enter any name (e.g. Rippelle) and a short description (e.g. For use with Rippelle social media automation).
  5. Check both checkboxes and submit.
  6. Copy the Key shown on the next page (you only need the Key, not the Secret).
  7. Paste it in your Rippelle Brand Configuration under Flickr API Key.
⚠️ Each Flickr account must create its own API key. You cannot share or reuse someone else's key.

WordPress

Rippelle pulls posts from your WordPress RSS feed.

  1. Select WordPress as your source.
  2. Enter your blog URL (e.g. https://myblog.com).
  3. Pro+ users: you can add up to 5 category feeds to choose which sections to pull from.
  4. Save. Rippelle will monitor your RSS feed for new posts.

Blogspot (Blogger)

  1. Select Blogspot as your source.
  2. Enter your blog URL (e.g. https://myblog.blogspot.com).
  3. Save. Rippelle will monitor your Blogspot feed.

Weebly

  1. Select Weebly as your source.
  2. Enter your Weebly blog URL.
  3. Save.

Webhook (Advanced)

For advanced users: push content directly to Rippelle via a webhook URL. Useful for custom integrations or automated workflows.

  1. Select Webhook as your source.
  2. Rippelle will generate a unique webhook URL for you.
  3. Send a POST request to that URL with your content (title, description, image URL).

📣 Destination Platforms

Destinations are where Rippelle posts your content. You can connect multiple platforms and Rippelle will format your content appropriately for each one.

Manage your connections from the Platform Connections card on your Dashboard.

Discord

Post to one or more Discord channels via webhooks.

  1. In your Discord server, go to Channel Settings → Integrations → Webhooks.
  2. Click New Webhook, give it a name, and copy the webhook URL.
  3. In Rippelle, add Discord as a destination and paste the webhook URL.
  4. You can add multiple webhooks to post to several servers or channels at once.

Facebook Pages

Post to your Facebook Page automatically.

  1. Click Connect Facebook in your destinations.
  2. You'll be redirected to Facebook to authorize Rippelle.
  3. Select the Page you want Rippelle to post to.
  4. Grant the required permissions and confirm.
⚠️ Facebook Pages only. Rippelle cannot post to personal profiles. If you don't have a Page for your brand, create one on Facebook first.

Instagram

Post to your Instagram business/creator account.

  1. Your Instagram account must be a Business or Creator account.
  2. It must be linked to a Facebook Page (this is a Meta requirement).
  3. Connect Facebook first (see above), then select your Instagram account.
💡 If your post has no image or an incorrectly sized image, Rippelle will auto-generate a branded image. See Smart Image Handling.

Bluesky

  1. Add Bluesky as a destination.
  2. Enter your Bluesky handle (e.g. yourname.bsky.social).
  3. Enter your App Password (generate one in Bluesky → Settings → App Passwords).
  4. Save.
💡 Never use your main Bluesky password. Always create a dedicated App Password for Rippelle.

Plurk

  1. Add Plurk as a destination.
  2. You'll be redirected to Plurk to authorize Rippelle.
  3. Confirm, and you're connected.

X (Twitter)

  1. Add X as a destination.
  2. You'll be redirected to X to authorize Rippelle.
  3. Grant the required permissions and confirm.

Mastodon

Connect any Mastodon instance.

  1. Add Mastodon as a destination.
  2. Enter your Mastodon instance URL (e.g. mastodon.social).
  3. Enter your access token (generate one in Mastodon → Settings → Development → New Application).
  4. Save.

Tumblr

  1. Add Tumblr as a destination.
  2. You'll be redirected to Tumblr to authorize Rippelle.
  3. Select which blog to post to and confirm.

SmartBots

Send group notices to your Second Life group via SmartBots.

  1. You need a SmartBots account with an active bot.
  2. Add SmartBots as a destination in Rippelle.
  3. Enter your SmartBots API key and bot name.
  4. Enter the group UUID of the SL group you want to send notices to.
  5. Save.

LifeBots

Send group notices via LifeBots — an alternative to SmartBots.

  1. You need a LifeBots account with an active bot.
  2. Add LifeBots as a destination.
  3. Enter your LifeBots API key and bot name.
  4. Enter the group UUID.
  5. Save.

Flickr Upload & Groups

Post photos directly to your Flickr account from the scheduler — and automatically add them to your Flickr groups based on tags.

Connecting Flickr Upload

  1. Go to Destinations and click Flickr Upload.
  2. Click Connect Flickr — you'll be redirected to Flickr to authorize Rippelle.
  3. Once authorized, Flickr Upload will show as connected.

Flickr Groups — Auto-posting by tag

Once Flickr Upload is connected, you can set up group rules. Each rule links a tag to a Flickr group. When you post with that tag, Rippelle automatically submits the photo to the matching group.

  1. Click Manage Group Rules in the Flickr Upload settings.
  2. For each group, enter a tag (e.g. furniture) and the Flickr Group ID.
  3. Save. When you post from the scheduler with that tag, the photo is automatically added to the group.

How to find a Flickr Group ID

The Group ID is not shown directly on Flickr's website, but there are two easy ways to find it:

  • Method 1 — idGettr: Go to idGettr.com, paste the full URL of the Flickr group (e.g. https://www.flickr.com/groups/slarchitecture/) and click Find the ID. The Group ID will look like 12345678@N00.
  • Method 2 — Flickr URL: Go to the group's page on Flickr, look at the URL. If it contains a numeric ID like flickr.com/groups/12345678@N00/, that's your Group ID directly.
💡 You can add as many group rules as you want. Use tags like furniture, sl-decor, fameshed etc. to route your posts to the right communities automatically.
⚠️ If Flickr is your source and you also post to Flickr as a destination, Rippelle will warn you of a potential loop — the photo you post to Flickr may be detected as new content and re-posted to all your platforms. Only do this intentionally.

🔄 Automatic Posting

This is Rippelle's core feature — set it and forget it.

  1. Configure your source (Flickr, WordPress, etc.).
  2. Connect your destinations (Discord, Facebook, etc.).
  3. Make sure posting is activated (the ▶️ button in your dashboard header).
  4. Whenever you upload a new photo to Flickr or publish a blog post, Rippelle will detect it and post it to all your connected platforms automatically.
💡 Rippelle checks for new content regularly. New posts typically appear on your platforms within 15 minutes of publishing.

📅 Post Scheduler Pro & Pro+

Create custom posts directly from your dashboard, independently of your content source.

Creating a post

  1. Go to the Schedule tab.
  2. Write a title and description.
  3. Upload up to 4 images (paste image URLs).
  4. Select which platforms to send to (or select all).
  5. Choose a date and time (in SLT / Pacific Time).
  6. Click Schedule.

Options

  • Post Now — Skip scheduling and publish immediately (goes out within 15 minutes).
  • Save as Draft — Save your post without scheduling. Come back later to edit or publish.
  • Repeat Weekly — The post will automatically repeat every 7 days at the same time.

🖼️ Smart Image Handling

Some platforms (especially Instagram) require images. Rippelle handles this automatically:

  • If your post has no image, Rippelle generates a branded image using your brand color as background and your post title as text.
  • If the image isn't sized properly for Instagram, Rippelle creates a proper one automatically.

You can pick your brand color using the color picker on the Dashboard, in the Brand Configuration card.

💡 This only applies when needed (mainly for Instagram). If you have a proper image, it will be used as-is on all platforms.

💰 Wallet & Subscriptions

Rippelle uses a wallet system. You deposit Linden Dollars (L$) into your wallet, then manage your subscription from your dashboard.

Adding credits

  • Pay Rippelle Resident directly in Second Life (right-click → Pay → any amount).
  • Use a top-up vendor in-world.

Credits are added to your wallet automatically. Any amount that doesn't match a plan price goes directly to your wallet balance.

From the Wallet tab you can:

  • See your current balance
  • Subscribe to a plan or change plan
  • Choose a duration: 1 month, 3 months, or 12 months (2 months free!)
  • Enable auto-renewal — Rippelle deducts from your wallet automatically when your plan expires
  • Redeem a promo code — see Promo Codes
  • View your full transaction history

🎟️ Promo Codes

Promo codes give you free months of a Rippelle plan — no L$ needed. You may receive one during promotional events, from a giveaway, or from the Rippelle community.

How to redeem a promo code

  1. Log in to your Rippelle dashboard at rippelle.com.
  2. Click the 💰 Wallet button in the top bar to open the Wallet tab.
  3. Scroll down to the 🎟️ Promo Code card.
  4. Type your code in the field — it will automatically convert to uppercase.
  5. Press Apply or hit Enter.

If the code is valid, your subscription will be activated or extended immediately and you'll see a confirmation message in green.

Good to know

  • Each code can only be used once per account.
  • If you already have an active subscription, the promo months are added on top of your current expiry date — nothing is lost.
  • Some codes have an expiry date — make sure to redeem before it expires.
  • Codes are not case-sensitive — earlybird and EARLYBIRD both work.
💡 Promo codes are different from the EARLYBIRD pricing on the in-world vendors. Vendor pricing is automatic — promo codes are redeemed manually here in the dashboard.

🏷️ Multi-Brand Management Pro+ only

If you run multiple businesses or shops, you can manage them all from a single Rippelle login.

  • Each brand has its own source, destinations, and posting settings.
  • Add new brands from the Wallet tab (1,500 L$/month per brand).
  • Switch between brands from the Dashboard using the account switcher.
  • Up to 10 brands per account.

👥 Team Members Pro+ only

Delegate access to your Rippelle account by inviting trusted managers (community managers, partners, assistants). Each manager has their own Rippelle login — no password sharing.

Granting access (you, the brand owner)

  1. Go to Settings → Team in your Workspace.
  2. Click Generate code. You get an invite code formatted as RPL-XXXXXX.
  3. Share it privately with your trusted person (Discord, IM, Plurk).
  4. The code is one-time use and expires in 7 days.

Joining as a manager

  1. You need your own Rippelle account (any plan works, even Free).
  2. Go to Settings → Join a brand in your Workspace.
  3. Paste the invite code and confirm. The brand appears in your sidebar switcher.
  4. Click the brand name in the switcher to act on its behalf — a banner reminds you at the top of every page.

What managers can do

  • Everything the brand owner can do except: delete the account, and add/remove other managers.
  • Access to CSR Inbox, Scheduler, Workspace, LifeBots, all features.

Key facts

  • 3 manager seats included with Pro+.
  • Revoke a manager anytime from the Team page — access stops on their next request.
  • If you downgrade from Pro+ to a lower plan, manager access is auto-suspended (memberships are preserved, just paused). Re-upgrade and access resumes.
  • A manager can be invited by multiple brands — there is no cap on the manager side.

💼 Workspace Overview

The Workspace is your private set of cloud-synced productivity tools, available to all logged-in users. Everything you create here is private to your account, synced across all your devices automatically, and survives browser data clearing or device changes.

Access it from the sidebar of your Rippelle dashboard. The Workspace includes nine tools that handle the daily admin and creative work of running an SL brand.

📋 Project Board

A kanban board to track your creative projects. Three columns (To Do, In Progress, Done), drag-and-drop, priority levels, and custom card colors. Data syncs across all your devices.

  • Drag cards between columns or use the status dropdown.
  • 4 priority levels with color-coded indicators.
  • Import / Export JSON — back up your board, migrate from the public toolbox version, or move between Rippelle accounts. Import is always additive — your existing cards are never overwritten.

📅 Events Tracker

Plan SL events and important dates with a timeline + calendar view.

  • Add events with date, time, location, and notes.
  • Countdown timers update live.
  • Export as ICS — your calendar opens directly in Google Calendar, Outlook, Apple Calendar.
  • Filter by event type (your own, partner, public).

🎨 Moodboard

Visual inspiration boards for your projects, with image uploads and Pinterest sync.

  • Multiple boards for different projects or themes.
  • Upload images (5 MB max per image, stored securely on Cloudflare R2).
  • Drag to arrange. Add notes per image.
  • Pinterest sync: connect one or more Pinterest accounts and import boards directly. Pins are downloaded to your Rippelle Moodboard, with their titles becoming labels. Import runs in batches of 5 to stay smooth.

📓 Notecards

Quick text snippets you reuse: welcome messages, group notices, marketing copy, hunt descriptions, terms of use, etc.

  • 7 built-in categories (Welcome, Promo, Event, Hunt, TOS, Group Notice, Other).
  • Templates with placeholders for common patterns.
  • One-click copy to clipboard.

💼 Invoices

Send professional invoices for your SL freelance or commission work.

  • Auto-numbered in the format INV-2026-0001.
  • Branded with your logo.
  • Multi-currency, tax-aware.
  • One-click PDF generation with a "PAID" stamp on settled invoices.
  • Track Draft → Sent → Paid with revenue stats per currency.

📥 CSR Inbox Pro+

Receive in-world IMs sent to your linked LifeBots avatars, with an email-style interface.

  • Automatic 15-second refresh.
  • Reply directly from the inbox — your reply goes out as an in-world IM via LifeBots.
  • Auto-reply rules for common questions.
  • Internal notes per conversation (only you see them).
  • Archive old conversations to keep your inbox clean.

🎯 MP Description Formatter

Turn raw product copy into polished Marketplace descriptions.

  • 5 header styles (UPPERCASE separators, [Brackets], unicode bars, etc.).
  • 7 bullet variants.
  • Auto-emoji for 16 common section patterns: 📦 Pack contains, ✨ Features, 🔒 Permissions, 📏 Sizes, etc.

📌 URL Favorites

Your most-shared URLs at a glance, grouped by category.

  • 5 categories: Store, Events, Marketplace, Social, Other.
  • Per-URL Copy and Shorten with rpl.wtf buttons.
  • Share all events button — copies all your active event URLs as a ready-to-paste block (for Plurk, Discord, notecards).
  • Supports secondlife:// SLurls alongside http(s)://.

📊 Polls Pro & Pro+

Run real-time polls in-world using a touch-prim, see results stream live in your Workspace.

Setup

  1. Go to Workspace → Polls and click Generate my link code. You get a code formatted as RPL-LINK-XXXXXXXX.
  2. IM Natacha Haroldsen in Second Life to receive the poll-prim LSL script (free, no-mod no-transfer).
  3. Rez a prim on your land. Drop the script into its Content folder (Edit → Content tab → drag the script in).
  4. Touch the prim. A blue menu appears — tap [Set Link Code], paste your code from step 1.
  5. The prim is now Rippelle-linked. Touch again and tap [New Poll] to start the wizard.

Running a poll

  1. The wizard asks for your question (up to 240 chars).
  2. Type each option, one at a time (up to 12). Type /done when finished.
  3. Pick the duration: 1, 3, 7, 14, or 30 days.
  4. Pick the privacy: Public (you see who voted what) or Anonymous (only the tally).
  5. Tap Start in the confirmation. The poll is live.
  6. Anyone touching the prim now sees the voting dialog and casts their vote.

Live results

  • Results appear in Workspace → Polls with animated bars, percentages, and a leader badge.
  • Auto-refresh every 30 seconds.
  • Non-anonymous polls show the voter list (avatar names + their choice).
  • Close early or extend the duration anytime.

Key facts

  • One vote per avatar, enforced server-side by UUID. Avatars cannot vote twice in the same poll.
  • One link code, many prims: deploy as many poll prims as you want across events, stores, sims — they all use the same link code, each prim creates its own poll.
  • If you regenerate your link code in Rippelle for security reasons, existing prims stop accepting input until they get the new code (touch → [Unlink] → [Set Link Code] with the new value).
  • If you downgrade to Free or Lite, polls are blocked at creation but votes on existing active polls keep being recorded.

📝 Forms Pro & Pro+

Build forms with a drag-and-drop editor and share them via a public URL. A Google Forms alternative built for SL creators, with fields tailored to Second Life data.

  • 12 field types including short text, long text, multiple choice, checkboxes, dropdown, number, email, date, image upload, rating, and SL-native ones (SL avatar name, SL UUID).
  • Custom slugs: choose your form URL (e.g. rippelle.com/f/my-form).
  • Live preview while you build, with full WYSIWYG styling: colors, fonts, layout, cover image or gradient.
  • Image uploads from respondents are stored on Cloudflare R2.
  • Results dashboard: view all submissions, filter, export as CSV.
  • Form responses can be exported and processed externally.

Use cases

  • Recruitment forms for hunts or events.
  • Customer feedback surveys.
  • Custom commission request forms.
  • Brand applications for collaborations.
  • Beta tester signups.

📈 Shop Analysis Pro & Pro+

Know who visits your in-world store and when. The Traffic system uses a small LSL scanner you rez in your sim, which reports visitor data securely to Rippelle.

Setup

  1. Go to the Shop Analysis tab in Workspace.
  2. Copy your unique scanner link code.
  3. Drop the Rippelle Sim Scanner script in any prim inside your sim (preferably near the entrance).
  4. Touch the prim and paste your link code. The scanner is now linked.

What you get

  • Visitor count per day, week, month.
  • Unique visitors versus repeat visitors.
  • Average dwell time per session.
  • Top hours: when your sim is busiest.
  • Top visitors: your most loyal regulars (by visit count).
  • VIP list: configurable threshold to flag high-frequency visitors.

Privacy

  • Visitor avatar names are visible to you only.
  • Data is stored encrypted on Cloudflare D1.
  • Visitors who choose to hide their online status are not scanned.
  • You can clear all your traffic data at any time from the Shop Analysis tab.

🏪 Storefront

Give your shop a public web catalog, powered by your Allomancy vendor data. Your storefront lives at shop.rippelle.com/@yourslug and syncs your products automatically.

Setup

  1. Go to the Storefront tab in Workspace.
  2. Choose your unique slug (first come, first served). This becomes your public URL.
  3. In Settings, paste your Allomancy API key. Create one in the Allomancy dashboard with products:read and store:read scopes.
  4. Click Sync now. Your products, shop logo, and SLURL are pulled from Allomancy automatically.

What visitors see

  • Your shop logo and name.
  • A browsable product grid with images, names, and prices in L$.
  • A search bar to filter products.
  • A "Visit in Second Life" button linking to your in-world store (if SLURL is set).

Managing products

  • Products sync from Allomancy. Hit Sync now anytime you add or remove items.
  • You can hide individual products from the public page without removing them from Allomancy.
  • Featured products are shown first and highlighted with a badge (Pro/Pro+ only).

Customization

Customize how your storefront looks and feels:

  • Colors (Primary, Accent, Background): available to all plans.
  • Card size (Small, Medium, Large): available to all plans.
  • Show/hide prices, logo, and SLURL button: available to all plans.
  • Layout (Grid, List, Masonry, Minimal): Pro/Pro+ only.
  • Card style (Rounded, Square, Shadow, Borderless): Pro/Pro+ only.
  • Font (Inter, EB Garamond, Outfit): Pro/Pro+ only.
  • Banner image (cover image at the top): Pro/Pro+ only. Recommended size: 1200 x 300px. Use a direct image URL.

Free vs Pro

  • Free: up to 20 products displayed, custom colors and card size, grid layout, default font.
  • Pro/Pro+: unlimited products, all layouts, card styles, fonts, banner, and featured products.
Tip: The SLURL is auto-filled from Allomancy when available. If it comes back empty, you can paste your SL Maps URL manually in the Storefront settings.

🤖 Rippelle Discord Bot

Rippelle includes a powerful free Discord bot you can add to your server, with verification, engagement, and moderation features built for SL communities.

  • Verify: confirm your members are real SL avatars, prevent alt account abuse, link Discord accounts to SL identities.
  • XP & Leveling: reward active members with auto-assigned roles.
  • Polls, Countdowns, Giveaways: engagement tools native to Discord.
  • Reaction Roles & Role Panels: self-service role assignment.
  • Birthday & Rezz Day Roles: auto-assigned annual roles for SL birthdays.
  • Scheduled Posts, RSS Feeds: bring external content into your Discord.
  • Ticket System: built-in customer support workflow.

The bot is free to use, with a Pro+ tier for advanced features. Add it and see all its options at rippelle.gg.

🛠️ Creator Toolbox

A growing collection of free public tools — no login required. Available at rippelle.com/tools.

Image tools

  • Image Upscaler — 2x in-browser upscaling with three quality models (Fast, Balanced, Best). Photos and product shots work best; pixel art is not its strong suit.
  • Resize & Crop — Adjust to any size or aspect ratio.
  • Watermark — Text or image watermarks.
  • Text Overlay — Titles, captions, or call-to-action text.
  • Collage — Combine multiple images into one.
  • Background Remover — Remove the background from any image.
  • Color Palette Extractor — Pull dominant colors from an image.
  • HEX → Color Name — Identify the closest named color from a curated list of 30,000+ names (Pantone, Crayola, Sherwin-Williams, designer favorites).

Conversion & calculation

  • Currency Converter — 200+ currencies and crypto with live daily rates. No API key, no rate limits.
  • L$ → € (Tilia) — Realistic cash-out estimator using the actual two-tier fee structure (5% LindeX sell fee + 1.5% Tilia Process Credit fee with $3 min / $25 max per transaction).

Writing & sharing

  • Word & Character Counter — Real-time stats with platform limits (Bluesky 300, Plurk 360, Twitter 280, Discord 2000, Instagram 2200) and SL contexts (Marketplace title 75, description 5000, Notecard line 254, Group notice 512, Local chat 1024). Built-in thread splitter handles overflows on Bluesky / Plurk / Twitter.
  • URL Shortener — Branded short links at rpl.wtf. Public use is rate-limited (10 per IP per day); Rippelle account holders have unlimited shortens and can manage all their links in Workspace → URL Favorites.
  • Project Board — Local-only kanban (data stays in your browser). For cloud sync across devices, use the Workspace version.

All toolbox tools run in your browser. Nothing is uploaded except for the URL Shortener (which just stores the URL and slug). The Image Upscaler uses on-device AI; no images leave your machine.

❓ Contact & Support

Need help? Here's how to reach us: